Vision of IRSSM

Nurturing Collaborative Connections - From Building Friendships to Cultivating Trust, Propelling Research to Inspiring Publications

A Global Hub For Service Management Innovation

Our Inspiration

Grounded like the banyan, we grow to guide every service research journey.

A Global Hub For Service Management Innovation

IRSSM Global

IRSSM Global is an annual symposium hosted by prestigious universities around the world. It serves as a platform for cutting-edge research, exchanging ideas among global scholars.

IRSSM MEA

IRSSM MEA is a membership-based platform dedicated to guiding researchers in the Middle East and Africa through the journey of writing high-quality research papers.

IRSSM India

IRSSM India shares the same membership-based model as IRSSM MEA but focuses on addressing the specific needs of the Indian academic and service management landscape.

The largest & Most Diverse Platform in the United Arab Emirates

International Research Symposium in Service Management

The International Research Symposium in Service Management (IRSSM) is a globally renowned platform that brings together academics, researchers, and practitioners to explore and advance the field of service management.

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Key stones

Three Pillars of Excellence

IRSSM Global

IRSSM Global is an annual symposium hosted by prestigious universities around the world. It serves as a platform for presenting cutting-edge research and exchanging ideas among global scholars.

How It Works: Submit abstracts or papers; selected submissions are invited for presentation.
Who Should Participate: Academics, researchers, and industry professionals seeking global networking.
Unique Value: One-time, high-impact opportunity to engage with international thought leaders in service management.

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IRSSM MEA (Middle East & Africa)

IRSSM MEA is a membership-based platform dedicated to guiding researchers in the Middle East and Africa through the journey of writing high-quality research papers.

How It Works: Candidates submit motivational letters; successful applicants join mentor-guided research teams.
Key Features:➮ Workshops, hands-on mentorship, and collaborative paper development.
Who Should Join: Emerging researchers, academics, and professionals passionate about impactful MEA-focused research.

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IRSSM India

IRSSM India shares the same membership-based model as IRSSM MEA but focuses on addressing the specific needs of the Indian academic and service management landscape.

How It Works: Applicants submit motivational letters; selected candidates join teams and receive structured mentorship.
Key Features:➮ Expert-led workshops, training, and collaborative learning tailored for Indian researchers.
Who Should Join: Indian researchers and professionals aspiring to publish impactful research and contribute academically.

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Key Features of IRSSM

Advancing Service Management Through Collaboration, Innovation, and Knowledge Sharing

Global Knowledge Exchange

A premier platform for academics, researchers, and practitioners
Interdisciplinary Collaboration

Encourages cross-disciplinary engagement, fostering the integration of diverse perspectives
Innovative Research & Trends

Showcases emerging trends, technologies, and methodologies in service management
Networking & Industry Engagement

Facilitates meaningful interactions between scholars and industry professionals

IRSSM Global 2025

Overview of the University of Mauritius

The University of Mauritius, established in 1965, is the oldest and largest university in Mauritius, offering diverse undergraduate and postgraduate programs. It is internationally recognized for research excellence and innovation.

The University of Mauritius is internationally recognized for its strong emphasis on research and innovation. It is known for its research excellence in areas such as environmental sciences, engineering, information technology, and biotechnology.

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