International Research
Symposium in Service
Management
Register Now! Theme - Harmonising People, Technology,
and Compassion: Reimagining the soul of
Service
International Research
Symposium in Service
Management
Theme - Harmonising People, Technology,
and Compassion: Reimagining the soul of
Service
Register Now!
Welcome to IRSSM

Why Attend IRSSM-12?

The IRSSM Symposium is a distinguished event designed to offer scholarsa unique mentorship and support. It stands out by providing an unparalleled opportunity to engage, interact and receive guidance from leading international experts in the service discipline.

2024
IRSSM

We are delighted to welcome you to IRSSM 2024 “Harmonizing People, Technology and Compassion: Re Imagining the Soul of Service” hosted by WGSHA and TAPMI, Manipal Academy of Higher Education, Manipal, India.

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Welcomgroup Graduate School of Hotel Administration (WGSHA) is a constituent unit of Manipal Academy of Higher Education, Manipal, and was established in 1986 as a unit of Dr TMA Pai Foundation in partnership with the Hotels Division of ITC Ltd.

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T A Pai Management Institute (TAPMI) was established in 1980 based on the vision of our beloved founder Padma Shree awardee Late Shri. T A Pai. It is one among a select group of the top business schools worldwide to have been accredited with the illustrious Association to Advance Collegiate Schools of Business (AACSB) accreditation as well as Association of MBAs (AMBA).

Proposed Topics

Save the Dates

This unique atmosphere not only enhances the learning experience but also leaves a lasting impact on attendees, transforming their perspectives on research, fostering lifelong friendships, and encouraging collaborative advancement and more importantly for contributing to others success. 

06th August, 2024

07th - 09th August, 2024

Our Latest Services

Proposed Topics

This unique atmosphere not only enhances the learning experience but also leaves a lasting impact on attendees, transforming their perspectives on research, fostering lifelong friendships, and encouraging collaborative advancement and more importantly for contributing to others success. 

Role, Impact and Adoption of technology and people

Role, Impact and Adoption of technology and people

Digital Service, Experience and Transformation

Digital Service, Experience and Transformation

Customer Experience Journey and Engagement

Customer Experience Journey and Engagement

Role of People in Services

Role of People in Services

Service Innovations

Service Innovations

Service leadership

Service leadership

August 6th, 2024

Research Advancement Workshop (RAW)

An integral and critical component of IRSSM 2024 is the Research Advancement Workshop (RAW), a unique mentoring workshop intended for research teams, and recognized for its compassionate and supportive research environment. The workshop mentors, all internationally acclaimed senior service scholars, are there to provide constructive reviews and critical pointers designed to help you refine your research ideas and enhance your research and publication potential.

To take full advantage of this interactive, hands-on research mentoring experience, you and your research team should come prepared (2-3 scholars minimum in each research team). To secure a place in the RAW, submit the title of your team’s study, and the names of your team members participating in the workshop.

Workshop Date:
August 6th, 2024
Latest Projects

International Mentors

A panel discussion titled “Harmonizing People, Technology, and Compassion: Reimagining the Soul of Service” has been planned on Wednesday, August 7, 2024 and will feature leading experts from academia and industry.

Have Any Research?

Publication Opportunities

    Registration and Symposium Fees

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    Industry Panelists

    Charms of pleasure of the  On the other hand we denounce with righteous indignation and dislike men who are so beguiled and demoralized by the moment so blinded by desire that they cannot foresee.

    Mike Jason

    Business Advisor

    Francis Ibikunle

    Senior Consultant

    Ara Gates

    Finance Consultant

    Claire Divas

    Business Advisor

    Isabella Croline

    IT Consultant

    John Masud

    Senior Consultant

    Corey Anderson

    Assistant Director

    John Freight

    Business Manager

    John Maliha

    Business Advisor
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    Our Client Reviews

    Charms of pleasure of the  On the other hand we denounce with righteous indignation and dislike men who are so beguiled and demoralized by the moment so blinded by desire that they cannot foresee.

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    Capitalize on low hanging fruit to identify a ballpark value added activity to beta test. Override the digital divide with additional clickthroughs from DevOps. Nanotechnology immersion along the information highway.

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    Capitalize on low hanging fruit to identify a ballpark value added activity to beta test. Override the digital divide with additional clickthroughs from DevOps. Nanotechnology immersion along the information highway.

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    Capitalize on low hanging fruit to identify a ballpark value added activity to beta test. Override the digital divide with additional clickthroughs from DevOps. Nanotechnology immersion along the information highway.

    John Bhai
    CEO, Brick Consulting
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    Capitalize on low hanging fruit to identify a ballpark value added activity to beta test. Override the digital divide with additional clickthroughs from DevOps. Nanotechnology immersion along the information highway.

    Jorina Bibi
    CEO, Brick Consulting
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    Capitalize on low hanging fruit to identify a ballpark value added activity to beta test. Override the digital divide with additional clickthroughs from DevOps. Nanotechnology immersion along the information highway.

    Delu Beta
    CEO, Brick Consulting
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    News & Blog

    Latest News & Blog

    Indignation and dislike men who are so beguiled charms of pleasure of the  On the other hand we denounce with righteous and demoralized by the moment so blinded by desire that they cannot foresee.

    Winged moved stars, fruit creature seed night.

    People denounce rightous indignae and dislike men who are so beguiled and...

    Banks can now reschedule default loans

    We denounce with righteous indignation and dislike men who are so beguiled...

    Lights winged seasons fish abundantly evening.

    Dhaka denounce with righteous indignation and dislike men who are so beguiled...

    If the White Whale be raised, it must be in a month

    We denounce with righteous indignation and dislike men who are so beguiled...